US companies and UK cities are stealing a march on their rivals in the online conversation according to CREOpoint, the leader in using online networking to foster effective communication in commercial real estate.

Following MIPIM, the recent property event in Cannes, CREOpoint produced for KPMG the first study to be published in Europe about the online buzz in real estate. CREOpoint’s proprietary CREObuzz™ algorithm uniquely mined 10,000 sources corresponding to online article posts, blogs, videos and social media mentions relating to commercial real estate to judge which themes were dominating the online conversation about MIPIM. 1,000 relevant articles from February 12 – March 12, 2011 revealed that:

  • Hope is back in Europe.
  • Jones Lang Lasalle, CB Richard Ellis, Cushman & Wakefield and GE Capital Real Estate ranked as the top companies that got the most Internet buzz.
  • London, Manchester and Birmingham ranked also won the CREObuzz awards.
  • There’s interest in city renewal, with a particular emphasis on London.

This word cloud highlights the “trending” topics in the run up to and the week of MIPIM 2011. Word size corresponds to frequency of occurrences. Expected key words like investment, development, architecture, awards, MIPIM, Reed MIDEM, CREOpoint, cities, Cannes, property, real estate and market were removed to reveal more insights.

Jonathan Thompson, International Chairman, KPMG’s Building, Construction & Real Estate practice, comments: “The real estate world is changing at a fast pace and those executives whose ear is not attuned to the market will find themselves left behind! With ongoing uncertainty around debt markets and future regulatory impacts on capital fund flows the industry still has a few hurdles to face, however, it is clear to those at MIPIM that this industry is actively pulling together to find a route forward. We hope CREOpoint’s innovative way of depicting the latest trends in the market helps.”

Jonathan Thompson, International Chairman, KPMG’s Building, Construction & Real Estate practice adds: “The chatter was far more upbeat in nature as senior decision makers sought to build new alliances and partnerships (nationally and internationally) and to discuss new ways of doing business. It was clear that all were there to work. Capital and banking were some of the most buzzed words, possibly as the European real estate industry is realizing the over reliance on German banks for funding. We are surprised by the relatively low amount of online conversations about debt, liquidity, distressed, uncertainty and regulations.”

JC Goldenstein concluded: “MIPIM is no longer strictly a one-off event. We expect increasing online discussions before, during and after live property exhibitions. 2011 will be the year where organizations in our industry recognize the need to define themselves rather than leaving others to do it. Many have already started to monitor what’s being said about them online. Leaders like Jones Lang Lasalle, CB Richard Ellis, Cushman & Wakefield, GE Capital Real Estate, IPD and Barclays went beyond that and created the most MIPIM buzz. Stay tuned for upcoming CREObuzz™ insights about growing relative Internet brand equity.”

The executive summary including organisation rankings, indicators of European market sentiment and more commentary from the Global Head of KPMG Real Estate Practice are now available at http://j.mp/MIPIMBuzz or on www.CREOpoint.com

Laurent Lehmann, Board Member of CBRE France receives first CREObuzz™ award

from JC Goldenstein, CREOpoint CEO at the exclusive CREOpoint & the Wall Street Journal party

Thanks to Deborah Falcone and Robert Monaghan from our partner the Wall Street Journal for co-hosting CREOpoint pre-MIPIM party in Cannes!  Guests included senior executives from BNP Paribas, CB Richard Ellis, IPD, IREM, Keops-Groupe Nexity, Korn Ferry, Le Moniteur, Marsh, NAI, NAR, Quintain, Real Capital Analytics, Remit Consulting, SIOR, the National Association of Real Estate Investment Managers, the Wall Street Journal and W.P. Carey.

LEED Certification and the U.S. Green Building Council (USGBC) have been discussed lately, with an attempt to discredit the USGBC and the effect certification has on reducing energy consumption. USGBC is concerned about many things from sustainable purchases, to the indoor and outdoor environment to energy conservation. Comparisons to EPA’s Energy Star were made but Energy Star is a completely different tool. Energy Star provides you with a snap shot of how your building is performing compared to other buildings across the nation. Though EPA has been making great strides, this tool has many flaws, including how it calculates source and site energy to how it determines the score. Energy Star vs. LEED Certification is not a true “apples to apples” comparison.

Obtaining LEED certification for your building is an incredible achievement. As a member of the REBNY Board of Directors and Sustainability Committee, we are presently reviewing the next revisions to LEED which are coming out shortly. One major suggestion I have is that consultants should not be allowed to assist with the certification, and only those directly responsible for managing the property should be allowed to compile and enter data. Though the templates require assistance, many hire consultants who do the work and then state the Property Manager is the declarant. Having experienced this effort as a consultant, you learn so much about the functionality of your building. And this is thanks to LEED and the USGBC. Certification should not be an achievement that becomes a source of revenue for those who know very little about your building but understand the loopholes that may be present within the ratings systems and know how to exploit such.

Another recommendation would be to have two sets of rating systems, one for properties that are within an urban environment and those in a suburban setting. Furthermore, those buildings which are multi-tenanted should have an exemption or a means of having a level playing field against those buildings which are owner occupied and whose corporate culture promotes sustainability and whose occupants are willing to participate in many of the credits which require tenant surveys versus multi tenanted buildings and whose tenants may or may not be interested in participating in surveys.

What are your thoughts?

Jack Terranova, PE, LEED AP
Senior Vice President
Cassidy Turley, New York

On October 22, 2004, the Department of Buildings by enacting Local Law 26/04 amended Local Law 5/73. Local Law 26/04 added sections 27-228.5(b) and 27-929.1 to the 1968 Building Code (which has been superseded by the 2008 Construction Code). The law requires all commercial office buildings 100 feet or more in height which are not equipped with sprinklers (the building code had allowed for what is called “compartmentalization” which would no longer be acceptable) to be fully equipped with sprinkers by July 1, 2019.

This law, like it’s sister law of Local Law 26 (installation of photoluminescent markings along egress paths and emergy power source requirements for all exit lighting) were enacted based on the findings that came from the commission investigating the events of September 11, 2001.

As we approach July 1, 2011, owners are now required to submit what is called a “7-year plan” which will document the percentage of each building that has been sprinkled, illustrate all progress that has been made to date, and present an implementation plan discussing how the subject building(s) will reach full compliance by July 2019. A “14-year report” will be required also to be submitted by July 1, 2018.

With the date for a 7-year plan submittal fast approaching and with real estate mired in a 2 year downturn, many owners do not have the reserves to pay for a study, design, the installation of the infrastructure to support the sprinklers (risers, rigs, taps, alarms,etc) all of which can cost $10 per square foot or more while trying to keep and attract tenants. An even bigger dilemna is what to do with existing tenants who are renewing with 10-year leases whose space is not sprinkled, do not want to relocate and whose lease term would pass the 2019 compliance date.

In summary I find it very disconcerting that as the deadline nears, no guidance has been forthcoming from the Department of Buildings, and I fear like others that they are waiting to levy fines to help balance the city’s budget or reject the plans submitted

What are your thoughts?

Jack Terranova, PE, LEED AP
Senior Vice President
Cassidy Turley, New York

Con Edison steam has provided reliable service to its customers for over 100 years, with over 1,800 steam customers south of 96th street Con Edison has capacity close to 13,000 Mlbs.

More importantly, the steam system provides close to 625,000 tons of cooling, relieving the Con Edison electric grid of close to 375 MW of electricity that it does not need to carry or a supplier produce in the peak of summer.

Each year with the summer peak cooling season about to commence, various energy consultants (Curtailment Service Providers or “CSP’s) begin to offer enrollment incentives to sign up for NYISO sponsored Emergency Demand Response Programs (EDRP) which offers a higher incentive but is mandatory and for a longer duration or Day Ahead Emergency Demand Response Programs (DADRP) which is voluntary but offers less of an incentive for demand side peak load reduction when called upon in order to relieve this strain on the grid. NYSERDA also offers under their Existing Building Program 0.55/kw/ton avoided for replacement of a steam driven chiller with another steam chiller and not to install electric. Con Edison also offers $2/Mlb to steam cooling customers (for only two years) as an incentive to stay with steam cooling and not consider electric. All sounds like found money for those whose steam chillers are coming to the end of their useful life.

Leaving loyalty to steam aside, one has a fiduciary responsibility to explore all options when a steam chiller comes to the end of its useful life. Cassidy Turley, managing agent for 12M square feet of commercial space in the tri state area, recently performed a study to replace two 330-ton low pressure steam absorption chillers serving a Class A office building in Midtown Manhattan. Using actual data such as steam costs which ranged from $20 to $25 per Mlb, with Single stage (low pressure) absorbers consuming about 17 lbs/ton and Double stage (high pressure) absorbers consuming about 8 lbs/ton. To obtain an apples to apples comparison of steam driven versus electric driven cooling chillers, 1100 full load hours per year was applied against a peak load of 650 tons. Inputting the above resulted in a first year cost of $300,000 to operate single stage steam chillers and $150,000 a year to operate two stage steam chillers. In comparison, electric drive machines whose efficiencies range from $.55/kw/ton to $.60/kw/ton; the annual electric cost was calculated to be approximately $125,000 per annum. Additionally, the first cost of a single stage absorber is approximately 25% greater than a comparable electric drive chiller; with a two stage high pressure chiller almost double the cost. Taking the above into account and even with the inclusion of an electrical upgrade tips the balance of going with an electric drive chiller with a break even of around 10 years. Cassidy Turley therefore recommended, and ownership accepted our recommendation with validation from an independent consultant.

In summary, I find it very disconcerting that these two business units operate independently, with the end user in the end paying higher costs even as they continue to implement energy conservation measures year after year.

What are your thoughts?

Jack Terranova, PE, LEED AP
Senior Vice President
Cassidy Turley, New York

Creating an “Online Presence” for your business means more than simply having a company website.  In today’s information-hungry world, your business should have multiple means to get messages to new and prospective clients, as well as industry-related news and articles to show that you are staying on top of the industry.

As the market begins to thaw, now is a great time to review your company’s online strategies and, if necessary, make improvements.  Here are five tips to help get you on the way to building an online presence for your business.

(For more on how to Build Your Business Online Presence, see Peter’s video on CPE TV)

Step 1: Define goals and modify your company’s website to support your goals

  • Create goals that include ways to differentiate your business from your competitors and focus on capturing leads.
  • Keep in mind that your company website should be concise and to the point with a homepage which answers what your company does and why customers trust your business.
  • Create a “Contact” page which clearly explains to customers how to get in touch with your business.  Remember, your website serves as the hub for your business, be sure to include all of your other web efforts, such as blogs, on your contact page.

Step 2: Create a company blog

  • Maintaining a company blog shows new and existing clients you are an expert in the industry and as such you are current on topics and issues which may arise.
  • Use your blog to provide opinions about the market, be a voice of the company and stay in contact with new and existing clients.  Blogging serves as a great way to get repeat visitors to your website and can create a sense of trust in your business making new clients more likely to utilize your services.
  • Check out some of the free blog sites such as Blogger, WordPress or TypePad to start your blog and be sure to provide a link it to your website and let your clients know about your blogging efforts.

Step 3: Email marketing

  • Email marketing techniques are a simple and fast way to build leads from your website visitors.  Provide an email signup on your website to allow visitors to join your company email list.
  • Create email marketing initiatives such as newsletters, client announcements and upcoming company events which can be sent to those on your list.

Step 4: Use Social Media

  • Social networks such as Facebook and Twitter are perfect resources for connecting with your clients and other professionals in your industry.  With an effective website and blog in place, the addition of a Facebook Fan Page and Twitter campaign will help turn one-time visitors into connected consumers who are able to receive updates, links and other information about your company.
  • Utilize social networking to improve your company’s SEO.

Step 5: Online Video
Online videos give you the ability to demonstrate your products or services to prospective and existing customers rather than tell them about it.  Some things to keep in mind:
•    Keep your video between 30 seconds and 2 minutes long
•    Be sure voiceovers are understandable
•    If you place music in the video, make sure it isn’t overpowering
•    Always remember to keep your message simple and to the point
•    Embed your video on your company website and add a “share this” button for others to easily send to their social networks

While 2009 was primarily a year of survival and revised expectations, the 4th quarter provided signs of leasing and capital markets momentum for 2010.  On the capital markets side, note sale activity has picked up around the country, though the New York Suburban region is just beginning to see this trend.  In fact, our team is currently marketing the note sale of Greenwich Atrium, a 101,394± SF Class A office property located at 75 Holly Hill in Greenwich, Connecticut. While this is the first significant senior mortgage note sale on an office building in Fairfield County, we expect the note sale/foreclosure pipeline will grow in 2010.

On the leasing side, Landlords and Tenants alike have seen the economic trend and employment numbers which indicate that the worst may be behind us, but that the road to recovery will likely be a slow one. The economic recovery in 2009 was spurred largely by the Fed’s $787 billion stimulus package and aggressive cost-cutting by corporations. We enter 2010 in a period of economic transition, as the Commercial Real Estate market will be looking for signs of more organic business growth marked by new capital expenditures and employment growth that drive demand for office space.

Please find below a link to our Data Points analysis of 4th quarter 2009 along with a link to download our region’s individual office market reports.

Click Here For Data Points and Market Reports

By Dr. Peter Kozel
Senior Managing Director
FirstService Williams
New York City

Mounting evidence suggests that the New York City office sector is scraping along the bottom of its cycle and laying the foundation for an improvement in operating performance. The property market itself is offering some of this evidence. Additionally, data from the economy and business sector are providing greater clarity about the dimensions of the contraction in business activity plus what are likely to be the contours of the eventual economic recovery.

Demand for office space evaporated during the first four months of 2009, with leasing volume declining to a monthly rate of just one million square feet, and much of this activity involved 5,000 square foot and 10,000 square foot transactions.

In June and July, however, leasing volume escalated to 2 million square feet in each month, roughly equal to the average monthly total in 2007. An important part of this increase stems from the substantial number of leases signed in those two months for over 50,000 square feet. From approximately mid-June to the end of July, FirstService Williams counted twenty-two lease transactions for 50,000 square feet or more including ten for 100,000 square feet or more. Undoubtedly, there were additional confidential transactions that were not reported.

Some of these large deals were completed by tenants that had been in the market looking for space since 2007. In a few cases, they were close to a deal. But, as rental rates started to decline, they decided to wait. With the average effective rent now down by close to 40% from the peak – and more in some submarkets – these firms must have decided that rents were close enough to a bottom so that a deal struck at this time will not prove to be overpriced six months from now. Additionally, their own business situations must have stabilized to the point that they can gauge how much space they would likely need and what they can carry in occupancy costs.

Since mid-May, net additions to the amount of available space has also slowed from the pace in the previous nine months, down by nearly 50%. The amount of space that is listed as available continues to increase; but what is less clear is whether or not these new listings are really newly available space. The stock of shadow space began to grow in 2008, and some of it has now been shifted to open listing.

In the Midtown North market, availability registered 14.8% at the end of the second quarter of 2009. Our reading of the data points to a peak of 16.8% by the end of 2009 and about the same at the end of 2010. Even though the New York City economy should be on the mend by early 2010 – with modest additions to employment – a little over three million square feet of newly constructed office space will be added to the inventory, keeping the availability high.

So what is the broader economy telling us? The average unemployment rate for the first six months of 2009 in New York at 8.3% remains below the national average of 8.7%. Moreover, the labor force continues to increase in New York City, while it is trending downwards for the nation as a whole.

For the past 24 months, office sector employment is down a total of 5.8% for the U.S. but only 3% for New York City. By contrast, in the 2002/2003 cycle, New York City suffered a 9% cumulative decline but just a 2.4% reduction for the nation. The consensus forecast now looks for the U.S. economy to grow by 2.5% to 3% during the third and fourth quarters of 2009. Since New York City has consistently outperformed the nation during this recession, the city should enjoy a solid bounce in the second half of 2009.

There are plenty of credit problems yet to be worked-out during the next several years. So the recovery will be bumpy. But as the partial sale of 485 Lexington Avenue by SL Green for a 6.2% cap rate indicates, confidence in the New York City office market is beginning to return.

 

With a paucity of new capital coming into the system and many loans maturing, most property owners have limited options. In some cases the value of the property has fallen below or near the loan balance. Most lenders appear to be opting to extend with modest pay downs. This explains why fewer borrowers are refinancing. The option with the least friction for borrowers is to ask for a loan extension. These extensions differ from securitized loans and non-securitized loans.

Borrowers who have securitized loans maturing must deal with special servicers. When the loan is likely to go into default or in default, the securitized loan moves from the master servicer to the special servicer. In most cases, special servicers are determining whether the extension will create a higher NPV than foreclosure. Most extensions are for one year and could involve a loan pay down, increase in interest rate or increased reserves. Commercial banks are dealing with extension quite differently. Unlike the special servicer, the banks are not entirely motivated by an NPV analysis. The banks will consider the same evaluation but also consider the borrower’s relationship with the bank. Most bank extensions can involve a pay down in exchange but the extension period is often greater than a year.

Loan extensions are solving the borrower’s short-term need to avoid foreclosure, but they are also causing the lender to defer the problem, hoping for improved market conditions down the road. And this is the big question – what will leasing, the debt and equity markets, cap rates and the cost of debt be down the road.

If loans are not extended and properties foreclosed or handed back to the lender, the rapid drop in property values could lead to greater short-term stress on the financial institution and ultimately nearby property owners. Neither the extension nor foreclosure option is ideal, but for the time being loan extensions are solving the borrowers and lenders short-term needs.

Hedge funds, private equity funds and top-tier investment banks that inhabit or inhabited Midtown offices along the premier Avenues were the first companies in New York City to experience the tumult of the current recession. Of course, the declines in their respective businesses that began in the second quarter of 2008 were preceded by the burgeoning collapse of the residential housing market that began a year earlier in the rest of the country.

When New York City’s financial sector started to contract in 2008, demand for office space in the Midtown market shriveled. As a result, the availability rate escalated dramatically within key Midtown submarkets such as the Plaza and Rockefeller Center/Fifth Avenue districts

By the end of the first quarter of 2009, the office availability rate in Midtown was 13.3%; substantially higher than the availability rate in both Midtown South and Downtown, which ended the quarter with availability rates of 9.8% and 10.8% respectively. The financial sector is the lead horse that pulls the New York City economy, so the other major sub-markets in Manhattan were expected to follow the downward trend and show weakness in subsequent months.

This projection has in fact been borne out by the very preliminary numbers for the second quarter of 2009, which indicate that the degree of weakness among the major Manhattan markets is beginning to equalize. In the second quarter, for example, the overall Midtown availability rate likely increased to about 15%, or 1.7 percentage points higher than the end of the first quarter in 2009. Both the Downtown and Midtown South markets, however, will see substantially larger percentage gains. For Downtown, it probably jumped into the 12.5% area; and for Midtown South, the move was to 13%.

Manhattan’s office property market likely sustained further deterioration in the second quarter. But the more pressing concern centers on how long the decline will continue and how far it will drive availability rates up.

In recent weeks there have been some references to green shoots [meaning the beginnings of economic growth towards the end of a recession] when talking about the national economy’s incipient recovery. Virtually all of these instances were supported by observations that the rate of economic decline was slowing. The recent uptrend in the stock market, for the moment, confirms that upbeat assessment. While it is important to avoid getting caught up in overly optimistic scenarios based on a few positive developments, it’s important to note that our preliminary data for the Manhattan office market during the second quarter also shows some green shoots springing up among the rubble.

In May, the total amount of office space that was added to the total supply available for leasing did increase. But the total amount of space added during May was about 60% less than the amount added during each of the previous six months. The deluge of new space into the Midtown market slowed even more, with 70% less space hitting the market in May versus the preceding six months.

With net absorption of office space negative, the amount of available space continues to increase. But the pace of deterioration has slowed. All of this data indicates that Manhattan office market fundamentals are still weakening, but at a much slower pace. Again, one month of data does not prove a solid trend, but there is additional fundamental data that may lend credence to the property level statistics.

Again, based on the preliminary data, the employment situation in New York City does not seem to be weakening as fast as it was during late 2008 and early 2009. The year-over-year job loss in total employment is about 100,000, or 2.4%.
In the financial sector, employment levels seem to be holding steady, and the business fundamentals in that industry are improving. The unemployment rate for residents of New York City has been steady over the last few months, and the labor force number has continued to rise. These are additional positive signs.

While we have only a few indicators and observations from those measures of business activity, the incoming observations over the last month have turned more positive.

Dr. Peter P. Kozel,
Senior Managing Director,
FirstService Williams

 The investment market held its collective breath late last week as the 10-year US Treasury touched 4% before settling at 3.79% on Friday. The sharp upward movement of the 10-year was a reminder of how important debt is to the overall economic recovery and our business in particular. Over the past twelve months, we’ve seen the continuation of a number of debt trends that are shaping the deals that close today: assumable debt that drives transactions; regional lenders filling a lending void for smaller (sub-$25MM) deals, and Fannie & Freddie drawing buyers to multi-family with attractive first mortgage financing.

The potential for out-sized returns created through in-place debt is helping to make larger purchases possible, as we experienced with the sale of Corporate Center last week, a 1,046,811± SF multi-headquarter office campus located just off I-84 in Danbury, Connecticut. Constructed as the Union Carbide World Headquarters, Corporate Center is primarily leased to major credit quality tenants including Boehringer Ingelheim, Praxair and Honeywell, and was 62% occupied at the time of sale. The property’s $72.4 million price was driven, in part, by existing short-term financing that yields a nearly 20% first-year cash-on-cash return based on the in-place NOI. The amenity-rich headquarter property and strong in-place financing made Corporate Center an attractive investment.

The Corporate Center transaction also highlighted something we’ve discussed in the recent past on this blog: the reemergence of the private buyer. Patiently waiting on the sidelines for the past few years, the private buyer is back and bidding more aggressively.

We cover this and much more in our team’s Summer 2009 newsletter.

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